Privacy Policy
We want to protect your privacy and confidentiality. We understand that all users of our website are quite rightly concerned to know that their data is being used lawfully. We take our responsibilities under Data Protection Act, and in due course GDPR, very seriously and want to comply with the spirit and the letter of the guidance provided by the Information Commissioners Office
You can find information about ICO at their website https://ico.org.uk/
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
We do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.
The law requires us to determine how I process different categories of your personal information and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data.
1. INFORMATION WE PROCESS BECAUSE I HAVE A CONTRACTUAL OBLIGATION WITH YOU
When you buy a product or service from us, or otherwise agree to my terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract, we must process the information you give me. Some of this information may be personal information.
I may use it in order to:
1.1. verify your identity for security purposes
1.2. sell products to you
1.3. provide you with our services
1.4. provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. I shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
2. INFORMATION WE PROCESS WITH YOUR CONSENT
Where there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.
Sometimes you might give your consent implicitly, such as when you send us a message by email to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally.
We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us via our telephone number.
3. INFORMATION WE PROCESS BECAUSE WE HAVE A LEGAL OBLIGATION
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation. This can include your personal information.
4. WEBSITE USAGE INFORMATION
We may use software embedded in our website (such as JavaScript) to collect information about pages you view and how you have reached them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you. We do not associate such information with an identifiable person.
5. COOKIES
Cookies are small text files that are placed on your computer’s hard drive through your web browser when you visit any website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Like all other users of cookies, we may request the return of information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us, and to track your actions and the pages you visit while you use our website. The cookies we use may last for a single visit to our site (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period has passed.
Although your browser software enables you to disable cookies, we recommend that you allow the use of cookies to take advantage of the features of our website that rely on their use. If you prevent their use, you will not be able to use all the functionality of our website.
HERE ARE THE WAYS WE USE COOKIES:
To record whether you have accepted the use of cookies on our website. This is solely to comply with the law. If you have chosen not to accept cookies, we will not use cookies for your visit, but unfortunately, our site will not work well for you.
to allow essential parts of our website to operate for you.
to operate our content management system.
to operate the online notification form – the form that you use to contact us for any reason. This cookie is set on your arrival at our website and deleted when you close your browser.
to enhance security on our contact form. It is set for use only through the contact form. This cookie is deleted when you close your browser.
to collect information about how visitors use our site. We use the information to improve your experience of our site and enable us to increase sales. This cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.
to store your personal information so that you do not have to provide it afresh when you visit the site next time.
7. DISCLOSURE TO GOVERNMENT AND THEIR AGENCIES
We may be required to give information to legal authorities if they request, or if they have the proper authorisation.
8. RETENTION AND REVIEW OR UPDATE OR REMOVE PERSONALLY IDENTIFIABLE INFORMATION
We keep your personal data only for as long as required to provide the services you have requested, comply with the law, or to support a claim in court. You may review or update the information that we hold about you, or if you wish, request the removal of any information about you from our website.
To do this please contact us at toucan UK ltd, Carlton Business Park, 4, Carlton Rd, Ashford TN23 1EF.
If you have any questions regarding this privacy policy and notice, please contact us.
TOUCAN UK LTD TERMS AND CONDITIONS (“AGREEMENT”)
This agreement was last modified on January 9, 2021.
Please read these Terms and Conditions (“Agreement”, “Terms and Conditions”) carefully before using any of our websites. This Agreement sets forth the legally binding terms and conditions for your use of the site at www.toucan-electrical.co.uk
By accessing or using the site in any manner, including, but not limited to, visiting or browsing the site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions and my Privacy Policy. Capitalised terms are defined in this Agreement.
Intellectual Property
The Site and its original content, features, and functionality are owned by toucan UK Ltd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
Governing Law
This Agreement (and any further rules, policies, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of the United Kingdom without giving effect to any principles of conflicts of law.
Changes To This Agreement
We reserve the right, at my sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.
Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.
Contact Me
If you have any questions about this Agreement, please contact us.
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